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Q&A

• How soon can I start using the system?

  You can start using the TicketCRM system almost instantly. After registration and verification of your account, which usually takes no more than 24 hours, you get full access to the system. Our specialists will provide a short instruction, and you will be able to create your first event within an hour. For more complex setups and integrations, we provide technical support to help you get started as quickly as possible.

• Is there a limit on the number of events?

  There are no limits on the number of events in TicketCRM. You can add as many as you need, from small local events to large festivals and tours. Our system is designed to handle large amounts of data, so the number of events will not affect the speed and efficiency of the platform.

• How does it integrate with my site?

  Integrating TicketCRM with your website is simple and flexible. We offer several options. 1. Quick integration widget. Add our code to your website and the ticketing widget will appear automatically. 2. API for developers. If you need deeper integration, our API allows you to customize ticketing to your needs. 3. Iframe solution. Embed the ticketing interface directly into your website.Our technical support team is always ready to help you with the integration and answer any questions.

• Can the ticket design be customized to match my brand?

  Yes, TicketCRM offers a wide range of options for customizing the design of your tickets to fit your brand. You can add your logo and corporate colors, customize fonts and element placement, display QR codes or barcodes for scanning, and include additional information such as a travel map or sponsored ads. For more complex designs, you can upload your own layout or contact our designers for help.

• How quickly can you learn how to work in TicketCRM?

  We have made sure that working in TicketCRM is clear and intuitive for people with any skill level. In order to familiarize yourself with the system, our manager can send instructions or explain himself in the format of an online meeting.

• Is it possible to sell tickets offline through TicketCRM?

  Yes, it is possible to sell through the cash register! To connect a stationary cash register to our system, you only need a computer or laptop and an Internet connection. Payment for tickets can be both in cash and with the help of a terminal. In addition, at the box office you will have a common platform with all available tickets that can be sold online and offline at the same time. TicketCRM displays information in real time, so double booking or selling the same ticket is absolutely impossible.

• Is it possible to collect additional customer data for a specific event?

  TicketCRM has a set of profile data that we can include in the buyer's profile for the event. Customization of questionnaire fields can be quite extensive.

• Is it possible to sell tickets for different events in different currencies with TicketCRM?

  Yes, because TicketCRM has multi-currency. The organizer can create events in different currencies in his account.

• Which payment systems does TicketCRM work with?

  TicketCRM has integration with various payment systems, including: PayPal, Stripe, LiqPay, WayForPay. Integration with any other payment system is also possible!