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CRM for ticket operators

CRM system for ticket operators: multi-event sales, white-label solutions, integrations with payment systems and marketing platforms.

CRM for ticket operators

Our clients and partners

  • M1
  • Unit
  • Odesa International Film Festival
  • Ukrainian Football Association
  • Kinoman
  • Atlas Festival
  • Marco Concert
  • Kyiv Planetarium
  • Kyiv International Economic Forum
  • Incrypted
  • Shakhtar
  • Dynamo
  • Kyiv Zoo Ukraine
  • Deloitte
  • We.ua social web platform
  • Palms

Advantages of working with TicketCRM

  • A single platform for sales through all channels (website, checkouts, partners)

  • Set dynamic pricing to maximize profits

  • Instant access to new events and updates

  • Deep analysis of sales and customer behavior.

  • Optimize the distribution of tickets between sales channels

  • Advanced algorithms for detecting suspicious transactions

Modules and functionality

  • 01

    Sales analytics

    Detailed analysis of sales channels and campaign effectiveness. Analytics module with Facebook Pixel and Google Analytics integration. Deep analysis of the client base

  • 02

    High productivity

    Stable operation with a load of 100K+ users per hour. Instant booking and ticket purchase operations in real time

  • 03

    Intuitive interface

    User-friendly UX/UI for quick and easy ticketing. Event designer for convenient creation of halls, tickets and mailings

  • 04

    API integration

    Flexible options for developers and integration with other systems. API module for giving and receiving sales

  • 05

    Marketing tools

    Built-in tools to effectively promote your events. Actions module for creating promotional codes, certificates, subscriptions, discounts

  • 06

    Variety of payments

    Integration with many payment systems (Stripe, LiqPay, WayForPay, PayPal, WoopPay, Kaspi, WhitePay, Viva, ZimSwitch Payabl). Possibility of payment by cryptocurrency, invoice, invoice

  • 07

    Flexible reporting

    A variety of sales reports for in-depth business analysis. Ability to generate reports by type, sales, events, companies and statuses

  • 08

    Personal access

    A separate office for each employee with different levels of access. Role configuration module for managers

  • 09

    Visualization of halls

    Intuitive room layouts with a 3D view from the spot

  • 10

    Sales module

    Detailed analysis of sales with different types of filters. Buyers module with filters

  • 11

    Access control

    Ticket scanning system for full attendance control. Access control module with analytics of passing, active and archived events

  • 12

    Conversion optimization

    Special TicketCRM widget to increase sales. Customizing the widget for an event, event, sales, delivery, profile data

  • 13

    Queue management

    Electronic queue for high demand events

  • 14

    Data security

    Reliable protection against DDos attacks and other threats

  • 15

    Action monitoring

    Full control of the activity of each manager in the system

  • 16

    Checkout module

    Control of cash, sales at cash registers with filters

  • 17

    Favorable conditions

    Commission from 2% for using the system. Possibility to set commissions and service fees both for the company and for each event separately

  • 18

    Client base

    Access to statistics and customer database for marketing. Ability to send letters to clients

  • 19

    Event module

    Create, edit, delete events and manage sales. Event import module via xsl/csv files

  • 20

    Barcode module

    Upload or generate barcodes for each event

  • 21

    Mutual settlements module

    Settlements with partners or organizers. Ability to download detailed reporting

  • 22

    Subscriptions module

    Setting up and selling season tickets for festivals

  • 23

    Call center module

    Ability to work through the support service window

  • 24

    Notification module

    Integration with various services: Telegram, SMS, email, Slack, WhatsApp

  • 25

    Contracts module

    Customization of offer agreements and privacy policies for each company

  • 26

    Localization module

    Adjusting the exchange rate, creating additional countries and cities

  • 27

    Delivery module

    Different types of delivery: by email, by courier, at the checkout, via messenger, etc.

  • 28

    Ticket templates module

    Creation of unique ticket templates with the possibility of adding partners

  • 29

    Company management module

    Storage of unique data about companies, legal entities, current accounts, logos

  • 30

    Module of SMTP servers

    Setting up your own SMTP servers to send on your own behalf

Advantages for the buyer

  • Single ticket wallet

    All tickets in one place

    Single ticket wallet
  • Smart search

    Quickly find the desired events by various criteria

    Smart search
  • Secure transactions

    Secure payments and a variety of payment methods

    Secure transactions
  • Instant delivery

    E-tickets immediately after purchase

    Instant delivery
  • Personalized recommendations

    Interest-based event suggestions

    Personalized recommendations
  • Rewards program

    Bonuses and discounts for loyalty

    Rewards program
  • Multi-channel support

    Fast resolution of issues through different channels

    Multi-channel support
  • Fast resolution of issues through different channels

    Convenient ticket management from a smartphone

    Fast resolution of issues through different channels

Reasons to invest in robotization

  • Centralized Management

    Control all aspects of sales from a single dashboard

    Centralized Management
  • Process automation

    Reduce manual work and minimize errors

    Process automation
  • API for integrations

    Easily connect to external systems and partners

    API for integrations
  • Real-time analytics

    Track sales, trends and marketing performance instantly

    Real-time analytics
  • Widget integration

    Increase online sales with an embedded widget on your site

    Widget integration
  • Real-time sales

    Instant transactions and data updates without delays

    Real-time sales
  • Brand customization

    Adjust the interface to your corporate style

    Brand customization
  • Reservation management

    Flexible reservation and reservation system

    Reservation management
  • Loyalty programs

    Create and manage programs to increase repeat sales

    Loyalty programs
  • Advanced reporting

    Get detailed information about sales, trends and performance

    Advanced reporting
  • Cloudflare Turnstile Protection

    A user verification system that blocks bots without using traditional CAPTCHAs, ensuring convenience and security on the site.

    Cloudflare Turnstile Protection
  • Multi-currency

    Support for multiple currencies for payment or ticket sales

    Multi-currency

Tasks perfectly suited for robots

  • WhatsApp - newsletters WhatsApp - newsletters
  • Viber - newsletters Viber - newsletters
  • SMS - newsletters SMS - newsletters
  • Email - creating a newsletter Email - creating a newsletter
  • Creation of ticket templates Creation of ticket templates
  • Google analytics Google analytics
  • Facebook pixel Facebook pixel
  • Discounts Discounts
  • 3D widget and drawing schemes 3D widget and drawing schemes

Q&A

  • You can start using the TicketCRM system almost instantly. After registration and verification of your account, which usually takes no more than 24 hours, you get full access to the system. Our specialists will provide a short instruction, and you will be able to create your first event within an hour. For more complex setups and integrations, we provide technical support to help you get started as quickly as possible.

  • There are no limits on the number of events in TicketCRM. You can add as many as you need, from small local events to large festivals and tours. Our system is designed to handle large amounts of data, so the number of events will not affect the speed and efficiency of the platform.

  • Integrating TicketCRM with your website is simple and flexible. We offer several options. 1. Quick integration widget. Add our code to your website and the ticketing widget will appear automatically. 2. API for developers. If you need deeper integration, our API allows you to customize ticketing to your needs. 3. Iframe solution. Embed the ticketing interface directly into your website.Our technical support team is always ready to help you with the integration and answer any questions.

  • Yes, TicketCRM offers a wide range of options for customizing the design of your tickets to fit your brand. You can add your logo and corporate colors, customize fonts and element placement, display QR codes or barcodes for scanning, and include additional information such as a travel map or sponsored ads. For more complex designs, you can upload your own layout or contact our designers for help.

  • We have made sure that working in TicketCRM is clear and intuitive for people with any skill level. In order to familiarize yourself with the system, our manager can send instructions or explain himself in the format of an online meeting.

  • Yes, it is possible to sell through the cash register! To connect a stationary cash register to our system, you only need a computer or laptop and an Internet connection. Payment for tickets can be both in cash and with the help of a terminal. In addition, at the box office you will have a common platform with all available tickets that can be sold online and offline at the same time. TicketCRM displays information in real time, so double booking or selling the same ticket is absolutely impossible.

  • TicketCRM has a set of profile data that we can include in the buyer's profile for the event. Customization of questionnaire fields can be quite extensive.

  • Yes, because TicketCRM has multi-currency. The organizer can create events in different currencies in his account.

  • TicketCRM has integration with various payment systems, including: PayPal, Stripe, LiqPay, WayForPay. Integration with any other payment system is also possible!